Warranties & repairs

• I have a complaint about an item. What now?

  If you have a complaint about an item, please contact our customer service team. We are ready to help you and together we will find a suitable solution.
• What are the warranty conditions?

  For information on our guarantee conditions, please contact customer service. They can tell you exactly what the conditions are for your specific purchase.
• Who repairs my product?

  Our reliable suppliers will take care of repairing your product. They have the expertise and the right parts to get your purchase back in top condition.
• How do I report a repair?

  Reporting a repair is easy. Contact our customer service team and they will assess your repair request. They will be happy to help you with the next steps in the process.